This Privacy Policy details the commitment of VisionGrid Media ("we," "our," "us") to protecting the privacy of our clients and website visitors. By accessing our website (visiongridmedia.com) or utilizing our services, you consent to the data practices described in this statement. This policy outlines the types of information we collect, how it is used and protected, and your rights concerning your personal data.

  • Information We Collect: We gather various types of information to provide and improve our services. This includes:
    • Personal Data: Information you voluntarily provide, such as your full name, email address, phone number, company name, and job title when you complete a contact form, subscribe to our newsletter, or otherwise communicate with us.
    • Client-Provided Data: To perform our digital marketing services, we may require access to your business's third-party accounts, which can include Google Analytics, Google Ads, Meta Business Suite (Facebook/Instagram), social media platforms, website content management systems (CMS), and customer relationship management (CRM) systems. This data remains your property and is accessed under strict confidentiality solely for service delivery.
    • Usage & Technical Data: Information collected automatically as you navigate our website, including your IP address, browser type, device information, operating system, pages viewed, and referral sources. This information is collected via cookies, server logs, and other tracking technologies to help us understand user behavior and improve our website's performance.
  • How We Use Your Information: Your information is used for the following purposes:
    • To deliver, maintain, and enhance the services you have requested, including executing marketing campaigns, generating performance reports, and managing your projects.
    • To facilitate clear and consistent communication, including responding to your inquiries, providing service updates, sending invoices, and delivering marketing materials to which you have consented.
    • To analyze and understand our website's audience, allowing us to improve user experience, optimize content, and develop new services.
    • To comply with legal obligations and enforce our terms and conditions.
  • Data Sharing and Disclosure: We hold your privacy in high regard and do not sell your personal information. We may disclose your information only in specific circumstances:
    • With trusted third-party service providers who perform essential functions on our behalf, such as cloud hosting, payment processing, and email marketing platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
    • In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
    • To comply with legal requirements, such as a court order or government request, or to protect the rights, property, and safety of VisionGrid Media, our clients, or the public.
  • Data Security and Retention: We implement robust administrative, technical, and physical security measures, including data encryption and access controls, to safeguard your information against unauthorized access or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
  • Your Rights: Depending on your jurisdiction, you may have the right to access, rectify, erase, or object to the processing of your personal data. To exercise these rights, please contact us at info@visiongridmedia.com.
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